Vibe ("Vibe," "we," "us," and "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes how we collect and use your Personal Information when you visit our website at [Insert Vibe's Website URL] or otherwise use our Platform, as described further in the Terms of Service, and that you may provide in electronic messages to Vibe.
Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.
Vibe may change this Privacy Policy at any time, at its discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.
This Privacy Policy is subject to and governed by the Vibe Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.
Personal Information refers to data by which you may be personally identified, such as name, email address, employer, job title and department, and telephone number.
Non-Personal Information means data that is about you but does not identify you specifically. If you do nothing during your visit to our Platform but browse, read pages, or view content, we will gather and store Information about your visit that does not identify you personally.
We collect Information:
Directly from you when you provide it to us. When you subscribe to a newsletter, create an account, make a purchase, or request information from Vibe, we will ask for things like your name, contact, billing, shipping, and communication information, and account ID or credentials in order to fulfill your request. If you set up an appointment with us through the Platform, attend a trade show or event, or otherwise contact us, you may also voluntarily provide similar information. If you submit any Personal Information about other people to us or to our service providers, you are responsible for making sure that you have the authority to do so and to allow us to use their Personal Information in accordance with this Privacy Policy (for example, by asking for their consent).
From third parties. We obtain information through partners, vendors, suppliers, and other third parties. The parties from whom we obtain information are typically corporate enterprises (although some may also be educational or public enterprises) and they may be located in any of the locations in which we do business. These enterprises largely fall into the following categories: advertising and marketing companies, data set and information vendors, public database providers, social media platforms, partners, providers of products or services, hosts or vendors at events or trade shows, research partners, or enterprises that use Vibe Services. We take steps to confirm that information we receive from these third parties has been collected with your consent or that these parties are otherwise legally permitted to disclose your Personal Information to us. We might also obtain information through a partner, or co-create datasets with a partner, as part of our business operations. This kind of data is used for work like improving the Platform and other Vibe Services, enhancing existing products, and developing new capabilities and features. In some cases, we combine Personal Information about individuals that we receive from multiple sources, including directly collected from you or through your use of the Platform.
Automatically as you navigate through the Platform or during the time in which you utilize our Services. We collect information about how you interact with the Platform through the use of cookies, pixel tags, and similar technologies. Please view our separate Cookies Policy for more information on our use of cookies and similar technologies, how you can manage cookies, and how we respond to Do Not Track signals.
For Functionality and Development of the Platform and Vibe Services. We use information to provide, operate, maintain, and improve our Platform and Services. This includes using data to:
Present our Platform and the Platform Content to you.
Provide you with the products or Services that you request from us. For example, if you inquire regarding our Services, we will use the contact information you give us to communicate with you about the Services we provide.
Provide customer support.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Analyze how our products and Services are used.
Notify you about changes to our Platform or any products or Services we offer or provide through it.
Provide you with information regarding your account.
Communicate with you regarding our products and Services, including for marketing purposes.
Personalize our Services and advertising to you.
Diagnose Service or technical problems.
Maintain security.
In any other way we may describe when you provide the Information.
Fulfill any other purpose for which you provide it.
For any other purpose with your consent.
Develop and improve our Platform, products, and Services and to develop new products and Services.
Platform statistics are compiled into traffic reports, which help Vibe understand, anticipate, and respond to user needs. If we learn, for example, of heightened interest in certain aspects of the Vibe website, we are likely to highlight that information on the Platform home page. This Information helps us create a better overall experience for Platform users.ect information about how you interact with the Platform through the use of cookies, pixel tags, and similar technologies. Please view our separate Cookies Policy for more information on our use of cookies and similar technologies, how you can manage cookies, and how we respond to Do Not Track signals.
We will only collect and process Personal Information under the following legal bases:
Consent – When you provide consent for us to process your Personal Information for specific purposes, such as marketing.
Contractual Necessity – When the processing is necessary for the performance of a contract with you, such as providing access to our services.
Legal Obligation – When we are required to process your data to comply with applicable laws and regulations.
Legitimate Interests – When we process your data for our legitimate business interests, such as security, fraud prevention, service improvements, and analytics, provided that such interests do not override your data protection rights.
If you have questions regarding the legal basis of data collection or would like to withdraw consent, please contact us at [email protected].
GoHighLevel – As a white-label company of GoHighLevel, Vibe operates using its platform. GoHighLevel manages data storage, security, and processing on behalf of Vibe.
Service Providers & Vendors – Third-party companies that assist in providing our services, including hosting, analytics, customer support, and payment processing.
Affiliates & Partners – We may share data with our affiliate, Sea Vibe, for operational, marketing, and support purposes.
Legal Compliance – If required by law, we may disclose Personal Information to comply with legal processes or regulatory requirements.
Business Transfers – If Vibe is involved in a merger, acquisition, or sale, Personal Information may be transferred as part of the transaction.
We require all third parties to maintain the confidentiality of your data and use it only for the specified purposes.
Encryption – Protecting sensitive data using encryption technologies.
Access Control – Limiting access to authorized personnel only.
Regular Security Audits – Assessing vulnerabilities and implementing security updates.
Data Minimization – Storing only necessary data and retaining it for the appropriate period.
While we strive to protect your data, no system is entirely secure. If you believe your account has been compromised, contact us immediately.
The duration of your account or active relationship with Vibe.
Compliance with legal obligations.
Security, fraud prevention, and dispute resolution needs.
When data is no longer required, we securely delete or anonymize it.
Right to Access – Request a copy of the Personal Information we hold about you.
Right to Correction – Request corrections if your data is inaccurate or incomplete.
Right to Deletion – Request that we delete your Personal Information.
Right to Restrict Processing – Request that we limit how we use your data.
Right to Data Portability – Request a transfer of your data to another service provider.
Right to Object – Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent – Withdraw your consent for processing activities based on consent.
To exercise your rights, contact us at [email protected]. We will respond within applicable legal timeframes.
If you are in the EEA, UK, or other regions with data protection laws, we ensure adequate safeguards for cross-border transfers, including:
Standard Contractual Clauses (SCCs) for data transfers.
Compliance with applicable data protection laws.
By using our services, you acknowledge and consent to the transfer of your data as described.
If you believe we have unintentionally collected a child’s data, please contact us at [email protected].
If you choose to interact with third-party services linked from our platform, we encourage you to review their privacy policies before providing any Personal Information.
Some integrations within Vibe’s platform may be powered by GoHighLevel or other third-party service providers. Any data shared with these services will be processed in accordance with their respective privacy policies and security measures.
Posting the updated policy on our website with a revised "Last Updated" date.
Sending a notification via email (if applicable).
Displaying a notice within the Vibe platform.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of Vibe after any modifications constitutes your acceptance of the updated policy.